UPDATE: We will be closed on Sat 9th December due to a planned power outtage in the area as well as the extreme temperatures. We will reopen as normal on Sunday the 10th.
Downunder Pilot Shop is merging with Concept Aviation Supplies at Bankstown Airport to create a one-stop-shop for all aviation products.
Open 7 Days: 10am - 6pm*
Occasional late nights on Friday and Saturday. Call ahead to confirm.
*Hours may change once we have moved to Bankstown. Please call to confirm shop hours if you are coming out to see us.
WE HAVE MOVED!
Shop 1, 173-179 Broadway, Ultimo NSW 2007, AUSTRALIA
Closed from the 19th November.
6 Stinson Cres, Bankstown Airport, NSW 2200, AUSTRALIA
Opening on the 27th November.
Our new location is much bigger and will be combining Downunder Pilot Shop with Concept Aviation and Flight Experience to create a truely unique and exciting hub of aviation products and services, come and see us after the 27th of November.
We are co-located with Flight Experience & Concept Aviation Supplies
6 Stinson Crescent,
T. 1800 518 009
Sun - Thur: 10am - 6pm
Fri - Sat: 10am - 8pm*
Closed on most Public Holidays
Shop hours are subject to change, please call to confirm before travelling to see us.
Always a tricky one but we do know our products well, so please contact us via phone or email and we'll do our best to assist you. 1800 518 009 or firstname.lastname@example.org
The website is kept up to date with stock quantities.
If you require more than we have or want to check when an out of stock product will be available please contact us.
Have you checked the tracking info that we sent you? please check your spam folder if you haven't received it.
You can also find your tracking info by logging in to your account here: My Account
If you have the tracking info you could try contacting the couriers, or check they haven't left a card.
Often items are sent separately, please check the shipping email you got from us. Check your spam folder if you haven't received the email.
Stocked items are usually sent the same day if the order is received by midday Monday- Friday. During busy times and when we run sales there maybe a delay of a day or 2.
You can check your order by logging in to your account, click here: My Account
Please also check your junk folder for any emails from us.
Not happy with your purchase :(
No problem you can exchange it or return it to us for a store credit.
A few things first.
1. You may only return an item within 30 days of receiving.
2. You must still have all the original packaging and the item must be in a brand new re-sellable condition.
3. A few items can't be returned: DVD's, Underwear, Facemasks, Items marked as "Special Order" or "Clearance"
4. That's it! Now all you need to do is contact us with your order number and request an RMA and we will email you the return instructions.
Please contact us to request an RMA.