ASA Pilots in Command: Your Best Trip, Every Trip
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Description
Pilots in Command: Your Best Trip, Every Trip goes beyond the requirements of flight training curricula into what is both a rarity and a necessity: sage advice from real pilots, for student and professional aviators alike, about how to be true leaders.Captain-candidates at air carriers go through a captains class, an extra module in pilot upgrade training that helps them learn to operate each flight as a good leader. Yet not every captains class provides tricks of the trade or solid, experience-proven, leadership advice. Pilots know that when things go wrong, everyone looks to the captain "the pilot in command" to make things right.In an easy-to-use format, on a range of topics that all tie into the application of basic leadership skills, the author covers crew roles, crew briefings, flight attendants, crew resource management (CRM), threat and error management (TEM), ground services, dispatch, customer service, abnormal and emergency situations, layovers, crew dynamics, 14 CFR Part 117 rest rules, and a new model of transformational leadership and professionalism for pilots.Effective August 1, Airline Transport Pilot (ATP) license applicants must complete a comprehensive ground school with instruction on leadership, professional development, crew resource management, and safety culture. This book is an excellent resource for the new ATP training requirements.Pilots In Command shares with you the insights and techniques typically gained only from years of experience and interaction with your fellow pilots and crew at 35,000 feet.
We pride ourselves on our quick and reliable order fulfilment and shipping process. We have a 95% same-day order fulfilment rate, with a further 4% completed the following day. Please read below for information on shipping pricing, order fulfilment and other related details. Feel free to contact us if you have any questions.
Free Shipping*
On all orders that exceed $250 AUD in order value at the time of checkout.
Some items are exempt from this, such as the larger windsock frames. These items will specify that extra shipping may apply.
Other Freight Chargers
Our freight chargers are based on order value. See below for how much it will cost you to ship your item(s). Charges listed here are in AUD and for any order being shipped domestically within Australia.
Over $250 shipping is FREE!
Under $20 -Â $16.95
$20 - $99.99Â -Â $14.95
$100 -Â $249.99 -Â $12.95
We use Australia Post with daily pickups from our Sydney (Bankstown)Â warehouse at 3pm Monday to Friday
We strive to have your order out the door on the same day it was made with us. If the order was placed before 3pm on weekdays, there's a good chance it will be picked up that day. Most of our orders reach their destination within 1-3 business days.
WA and remote areas please allow a few extra days, very remote areas can be more than a week. Feel free to contact us to find out how long your parcel may take
Supply Chain & COVID-19 Impacts
Like many retailers in Australia and around the world, we are experiencing delays and shortages due to COVID which has affected staffing, shipping times and supply chains. Although we endeavour to maintain good levels of all stock, please understand that sometimes delays in shipments are outside of our control! We are working hard to get back to quick shipping and minimal delays.
Certain products like electronic components are still facing massive shortages around the world, so items like headsets and radios can sometimes take months to receive.
Need more info before making your purchase? please just give us a call or drop us an email, we are always happy to help.
PO Boxes
We can deliver to PO Boxes with Australia Post
International Shipping
We ship worldwide -Â shipping will be calculated at the checkout.
All duty and customs charges are the responsibility of the customer
If you are not absolutely happy with your purchase you have 30 days to return the item(s) back to us for an exchange or store credit.
3 Easy Steps
Step 1Â | Submit a return request (RMA)Â contact us
Step 2Â | Follow the shipping instructions that will be emailed to you.
Step 3Â | Your return will be processed within 3 business days of being returned to the Downunder Pilot Shop.
What can be returned?
All your products are returnable, except for the usual exceptions, DVD's, underwear, software, all Jeppesen electronic and paper chart products and any products marked as "Special Order".
Refunds
We do not offer refunds if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it. But you are able to exchange unwanted items for store credit.
See our Terms and Conditions for more on returns.