Warranty & Repairs
All our brands are covered against defects in material and workmanship under normal use and conditions for the period of 12 months from the date of purchase.
Some manufacturers offer an extended warranty up to 5 years.
Please follow these instructions for the brand you are having problems with.
Select the brand
All Bose headsets are cover by a 5 year warranty
Please contact Bose directly for warranty and return instructions.
BOSE New Zealand
T. 0800 501 511
Repairing and parts for the Bose X
Replacement parts are no longer available for the Bose X Headset.
If you have a problem with your Bose X Headset please contact Bose, they will offer to service and if possible fix the headset.
David Clark Headsets are covered by a 5 Year Warranty
Please contact the autherised repair centre in your area.
Pacific Avionics Pty. Ltd.
Bankstown Airport, NSW
South Pacific Avionics
Auckland, New Zealand.
T. +64-9-298 1373
12 Month Warranty
Garmin products are covered against defects in material and workmanship under normal use and conditions for the period of 12 months from the date of purchase.
The product will need to be returned to GARMIN to be repaired or replaced.
You will need to Contact Garmin Technical Support to receive an RMA number.
AUSTRALIA: 1 800 235 822
NEW ZEALAND: 0800 427 651
If you are having technical problems with your unit try the troubleshooter first:
GME products are coverd by a 12 month to 7 year warranty depending on the product.
To make a claim please contact GME directly
17 Gibbon Road
Winston Hills, NSW 2153
Phone: 1300 463 463
Unit A, 11 Echelon Place
East Tamaki, Auckland, 2013
Phone: (09) 274 0955
Icom covers it's radios from 1-5 years depending on the model. Please contact
Icom directly for any warranties or repairs:
39C Rennie Drive
Airport Oaks, Auckland 2022
Telephone: 09 274 4062
Unit 1 103 Garden Road
CLAYTON 3168 VIC
Telephone: 03 9549 7500
The Warranty Period is 2 years for watches
The Warranty Period is 1 year for accessories
For Warranty Procedures please contact Brandex (Suunto NZ) T. 03 381 2190
Ensure watches and accessories being sent out for warranty assessment are securely packaged. We are not responsible for damage sustained in transit due to poor packaging.
Have you tried updating the software on your watch? this will fix numerous problems.
If the battery is the problem please check the type. Suunto recommends Maxell batteries. Many generic batteries have a voltage lower than advertised, and are not strong enough to power Suunto products, and can impact performance.
All Other Brands
All other brands are covered against defects in material and workmanship under normal use and conditions for the period of 12 months from the date of purchase.
Please complete this form and we will contact you with return instructions and an RMA number.
**DO NOT return any products without a valid RMA number.