Product Description
The Human Factor in Aircraft Accidents
We have moved!
Downunder Pilot Shop has recently merged with Concept Aviation and moved both companies into a new retail & warehouse location in Bankstown Aerodrome. See the Contact Us page for more info.
We proudly use Australia Post
95% of orders are shipped out on the same day when made before 4pm AEST.
Shipping Costs:
Local Sydney* shipping: $9.95 flat rate
Rest of Australia, based on order value:
Under $20 - $16.95
$20 - $99.99 - $14.95
$100 - $249.99 - $12.95
Over $250 shipping is FREE!
Domestic Delivery Times:
1-3 days for most Metro deliveries
3-7 days for rural deliveries
Can be up to 10 days for very remote areas of Australia
Pickup
You can pickup your order from our store at Bankstown Aerodrome, NSW. See Contact Us page for our location and opening hours.
PO Boxes
We can deliever to PO Boxes with Australia Post
International Shipping
shipping will be calculated at the checkout.
All duty and customs charges are the responsibility of the customer
Go to: Shipping Policy page
*Local Sydney shipping is based on a 35km radius from our location. This covers most of metro Sydney.
If you are not absolutely happy with your purchase you have 30 days to return the item(s) back to us for an exchange or store credit.
3 Easy Steps
Step 1 | Submit a return request (RMA) contact us
Step 2 | Follow the shipping instructions that will be emailed to you.
Step 3 | Your return will be processed within 3 business days of being returned to the Downunder Pilot Shop.
What can be returned?
All your products are returnable, except for the usual exceptions, DVD's, underwear, software, all Jeppesen electronic and paper chart products and any products marked as "Special Order".
Refunds
We do not offer refunds if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it. But you are able to exchange unwanted items for store credit.
See our Terms and Conditions for more on returns.
